Oh where or where can my dossier be?

Okay I'm starting to get miffed.... A LOT... two weeks ago tomorrow I sent our dossier to the San Francisco Consulate. I know it was delivered since I paid for certified mail. But it appears to have fallen into a big black hole. Tomorrow I will call them using my best nice sweet kiss the buttcheeks voice and see if I can get them to help me find it. One years worth of paperchasing is at the mercy of someone. Oh please Oh please bring my dossier home tomorrow. Last go'round we had it back in three days. This time ??? Arghhhhh to only be able to speak fluent Mandarin.